We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website. This website is not intended for children and we do not knowingly collect data relating to children.
Hussni Alkhuzai & Dania Naser Aldin t/a Maize & Grace are the data controllers and responsible for your personal data (collectively referred to as ["COMPANY"], "we", "us" or "our" in this privacy notice). Our contact details are:
Tel: 07860 593 051
Third-party links outside of our control
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The personal data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped as follows:
With your express consent, if you submit a general enquiry or event enquiry we will collect:
If you make a purchase, we collect:
Your safety and security are fundamental to us. We use the following software to keep your data secure:
These are the only environments in which we store payment details and billing information. To keep you secure and prevent you from getting any unwanted marketing, we only provide access to customer data to designated employees within Maize & Grace
We do not gather the following Special Categories of Personal Data about you:
If you fail to provide personal data
If you choose not to provide personal data with us, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How we collect your personal data
We use different methods to collect data from and about you. You may give us your identity and contact details by corresponding with us by post, phone, email, or otherwise. This includes the personal data you provide when you:
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us on email@example.com at any time. Where you opt-out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase or other transactions.
What do we do with cookies information collected on our website?
We measure who has visited what page, when, and how long so we can identify how well we are doing and how we can improve.
What we don’t do with cookies information collected on our website?
We do not use them for advertising, contacting anyone directly, or sharing any information with third parties.
What are Cookies?
Generally, cookies are safe and make your web browsing easier. They are small text files which help us, and other website understand the users' requirements better thus making the site more responsive and effective. Some cookies are used to help advertisers profile users, so they can tailor specific offers for users.
Types of Cookie
We use guidance published by the ICC, the UK International Chamber of Commerce.
How to Stop Cookies
Whilst your browser will allow cookies by default you can change this setting if you so wish. For more details see your browser help.
Change of Purpose
If we need to use your personal data for another purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Who we share your personal data with
Internal Third Parties; external contractors who we use to assist us with certain activities. This includes contractors that would be specifically working on a project you undertake with us or contractors that are assisting us with our own internal marketing. Should you need further details on this please contact firstname.lastname@example.org
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside of the EEA
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data; the potential risk of harm from unauthorised use or disclosure of your personal data; the purposes for which we process your personal data and whether we can achieve those purposes through other means; and the applicable legal requirements.
Your Legal Rights
Unless subject to an exemption under the data protection laws, you have the following rights concerning your personal data:
Want to exercise any of your rights?
If you wish to exercise any of the rights set out above, please contact our data representative at email@example.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information concerning your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one week. Occasionally it may take us longer than a week if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
Changes to this notice
This version was last updated on 10/11/20 and is the first version created. Please keep us informed if your personal data changes during your relationship with us. The personal data we hold about you must be accurate and current.
Queries, requests or concerns
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our data representative on firstname.lastname@example.org
If this does not resolve your complaint to your satisfaction, you have the right to complain with the Information Commissioners Office on 03031231113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.